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Terms and conditions
Terms and Conditions
Thank you for visiting the Yalon's website. Please read these terms and conditions carefully. By using the website you show you are agreeing to accept these terms. If you do not accept our terms, please do not use the website.
All users of this site agree that access to and use of this site is subject to the following terms and conditions and other applicable law.
Throughout this site, “its”, “the company”, "we", "Yalon" and “E. Yalon International Trading Ltd.” refer to E. Yalon International Trading Ltd.
The section headings used in these Terms and Conditions are for convenience only and do not form a part of these Terms and Conditions and no construction or inference shall be derived from them.
Accessing your account
You have been assigned a username and password so that you can log on to our website, access your account details and process orders. When you use your username and password you are authorizing us to carry out all the instructions you have given us on this site.
Yalon will only allow you to log on and use the online payment section of the site if you use your account reference and password. These credentials are for your use only. Please do not write them down. If you think that somebody may know your username and password, you can change your password immediately through the website or by contacting us using the details below. You can also check out as guest.
The entire content included in this site, including but not limited to text, graphics or code is the property of E. Yalon International Trading Ltd. That includes works that are licensed to E. Yalon International Trading Ltd. Permission may be granted on a case-by-case basis to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with E. Yalon International Trading Ltd. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with E. Yalon International Trading Ltd. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized in writing by E. Yalon International Trading Ltd. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
Intellectual property rights
E. Yalon International Trading Ltd. owns intellectual property copyrights in this website. This includes all database rights, rights in designs, whether registered or unregistered and including all rights to apply for registration.
Monitoring phone calls and emails:
E. Yalon International Trading Ltd. may monitor and record phone calls and e-mails. This will help us to improve our service and make sure we keep to our practices and procedures.
All trademarks, service marks and trade names of E. Yalon International Trading Ltd. used in the site are trademarks or registered trademarks of E. Yalon International Trading Ltd. Additionally, all trademarks and service marks of manufacturers of the products we sell, are trademarks or registered trademarks of each respective manufacturer.
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, E. Yalon International Trading Ltd. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. E. Yalon International Trading Ltd. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. E. Yalon International Trading Ltd. does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability:
E. Yalon International Trading Ltd. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if E. Yalon International Trading Ltd. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a product is mistakenly listed at an incorrect price, E. Yalon International Trading Ltd. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. E. Yalon International Trading Ltd. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, E. Yalon International Trading Ltd. shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by E. Yalon International Trading Ltd. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
E. Yalon International Trading Ltd. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to E. Yalon International Trading Ltd.
Your use of this site shall be governed in all respects by the laws of the state of Israel, without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods and/or any other law of any country or organization. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of E. Yalon International Trading Ltd. Products) shall be only in the state of Israel in Tel-Aviv city and not in any other place. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of E. Yalon International Trading Ltd. products) must be commenced within one (1) year after the claim or cause of action arises. E. Yalon International Trading Ltd. failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. E. Yalon International Trading Ltd. may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site:
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including an E. Yalon International Trading Ltd. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
You agree to indemnify, defend, and hold harmless E. Yalon International Trading Ltd., its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, E. Yalon International Trading Ltd. may link to sites operated by third parties. However, even if the third party is affiliated with E. Yalon International Trading Ltd., E. Yalon International Trading Ltd. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of E. Yalon International Trading Ltd. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, E. Yalon International Trading Ltd. seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
Privacy and Cookie Statement
This policy may change from time to time, so please check this page periodically.
- What personally identifiable information is collected from you
- How your information is used
- Who has access to your information
- How you can access, update or delete your information
- Security precautions in place to protect the loss, misuse or alteration of your information
- Use of 'cookies' on the website
1. What personally identifiable information is collected from you
When you visit the website, we collect your IP address and information regarding what pages are accessed and when. An IP address is a number that can uniquely identify a specific computer or other network device on the internet.
2. How your information is used
As well as using it so we can send you communications that you have requested or information about activities that may be of interest to you, we may use your personal information to help us understand more about how our site is used so that we can improve it, along with the quality of our services.
3. Who has access to your information
E. Yalon International Trading Ltd. is the sole owner of the information collected on this site. We do not sell, share, or rent this information to third parties.
4. Use of 'cookies' on the website
Like many other websites, our website utilizes cookies. 'Cookies' are small text files created by your web browser and saved on your computer. Most cookies are session cookies, lasting only for the duration of your visit and are deleted when you close your browser. No data is collected from cookies from which you can be personally identified.
What are cookies used for
Cookies are used to help us to improve services for you through, for example:
Measuring page usage of the site and duration on the site so that we can try to improve the quality of our website;
A unique ID to track your session from page to page, which is vitally important should you sign into the site.
The use of Google Analytics to allow us to track how popular our site is and to record visitor trends over time. Google Analytics uses a cookie to help track which pages are accessed. The cookie contains no personally-identifiable information, but it does use your computer’s IP address to determine where in the world you are accessing the site from, and to track your page visits within the site.
Orders must be paid for by credit card or wire transfer. We accept payment with Visa and MasterCard on our website. We also accept American Express and Diners via phone order only. Feel free to contact us at +972-3-6806500 or email us at [email protected]
A 0.5% monthly finance charge (6% per annum) applies to overdue accounts. Customers not settling within stated terms agree to pay all collection costs including reasonable attorney’s fees and interest at the highest legal rate. Customer’s obligation cannot be assigned or transferred without the prior acknowledgement and approval of E. Yalon International Trading Ltd. E. Yalon International Trading Ltd. maintains the right to not ship orders to past-due accounts. After 90 days, it is E. Yalon International Trading Ltd.'s policy to send any past due accounts to a collections agency, unless a payment schedule has been agreed upon by both parties.
Customers paying by wire transfer are responsible for any transaction fees imposed by their bank and therefore, an additional charge in the amount of said transaction fee will be incurred by the customer. Typically, the transaction fee for international wire transfers is $25.00, but does vary, so please check with your bank. Please call us at +972-3-6806500 or +1 - 888 -77YALON [+17-8887792566) or email us at [email protected] for more details.
All orders are shipped by UPS Express unless otherwise explicitly stated by the customer. Customer is responsible for all shipping charges- a standard fixed price of 50 EUR per shipment. Furthermore, for all international shipping the customer is responsible for all duties and taxes associated with the shipment. Once shipped by UPS, the order will be supplied in within 2-3 business days.
If a Fed-Ex, UPS or DHL account number is given by a customer to ship their order on, or if we are instructed to ship on an account you have on file, and once shipped we are advised that the account number is invalid or un-billable, the customer is responsible for all shipping charges. If a package is lost, all claims must be made through E. Yalon International Trading Ltd Importing and our shipping insurance carrier.
If you wish to have custom shipping to fit your needs other than the options stated, please contact us at +972-3-6806500 or +1 - 888 -77YALON [+17-8887792566) or email us at [email protected]
All orders of SWAROVSKI crystals are subjected to a 2-7 business days processing time. This is only if the products are in stock in the company's offices or in SWAROVSKI. Special cases where products are not in stock or not available for immediate supply for any reason will be dealt with separately and personally. We will contact you in order to find the best solution we can offer for your needs.
All our other products differ in supply times and is effected by a wide range of elements as well as the specific order that is desired. Therefore, for other products' supply time (for example corporate gifts, optic, Create Your Style products etc.) we will inform the customer the specific supply time upon returning a quote.
All returns must be made within 30 days of date of receipt of merchandise. All return costs are to paid by the returner. There will be no cash refunds. All returned merchandise must be in its original packaging, original condition and undamaged. Please note that once sealed Swarovski® packages have been opened, they cannot be returned. Additionally there are no returns on Swarovski® partial packages, matted, custom cut items (such as rhinestone banding), or special ordered items (such as Swarovski® crystal mesh or transfers).
E. Yalon International Trading Ltd. will not accept unauthorized returns. Please contact us before returning any merchandise. All returns must be accompanied by a note with the following information: Return Authorization Number, Itemized list of merchandise returning and Reason for return. E. Yalon International Trading Ltd. reserves the right to refuse a return if the returned merchandise is not deemed to be in original condition and in its original packaging, or if any of the above criteria are not met. Please email us at [email protected] if you wish to make a return, or call us at +972-3-6806508/3 or +1 - 888 -77YALON [+17-8887792566).
Damages and Order Discrepancies:
Damages and order discrepancies must be reported to E. Yalon International Trading Ltd. in writing within 5 days of receipt of merchandise; claims are invalid if submitted beyond 5 days from receipt of goods.
In no event will E. Yalon International Trading Ltd. be liable to the customer for lost contracts or any special, indirect, incidental, or consequential damages in any way arising out of the use or inability to use the goods, nonconformance of the goods or the shipment, delay or any other alleged breach, however caused, under a claim of any type or nature, based on any theory of liability (including contract, tort or warranty), even if the possibility of such damages has been communicated to E. Yalon International Trading Ltd.
All products are subject to availability at Yalon's or at Swarovski's warehouse, and prices may change without notice. Please call to verify product information before placing your order. E. Yalon International Trading Ltd. is not responsible for color variations in beads or stones. In production, slight color variations are inevitable due to a number of environmental factors that cannot be controlled. These variations are industry accepted.
To these Terms & Conditions and the Invoice may be made only as authorized herein or by writing signed by the party against whom enforcement of any change, extension, waiver or discharge is sought.
If any provision of the Terms & Conditions or the Invoice is determined to be invalid or unenforceable, the other provisions shall remain enforceable and the offending provision shall be enforceable to the extent that the scope of that provision can be reduced to make it reasonable and valid.
Transfer of content via the Internet and / or network operator, is subject to, among other things to cellular coverage limitations and the Internet network. The user is aware of the nature of operations of these networks which are not controlled by the company, the nature of the cellular communication, end of calls that are within the framework of prevailing norm for mobile communications, and the fact that in some areas may have coverage of cellular communication that is incomplete or not continuous, and therefore can disruptions of times may happen, or disruption of contents that are caused due to these networks. These disruptions are not under the responsibility of the company and the user exempts the company from any claims in this regard.
Private Company number: 511143414
Headquarters: 84 Ben Zvi road Tel Aviv, I srael